General Information

Important Safety Notes:

• Check the inside of the larger pieces in your box for other materials packed inside.
• When assembling components, place on a non-abrasive surface (i.e. shipping box) to avoid scratching.
• We recommend an area approximately 5’x 8’ for unobstructed assembling.
• You should not need to use excessive force when assembling components.

Returns:
If you wish to return your product, please contact us first — we can often help resolve the issue right away.
If a return is still necessary, it must be initiated with the retailer where the product was purchased.

Need Help or Replacement Parts?

Although great care has been taken to ensure proper packaging and handling of this product, occasional issues can occur.

If you need replacement parts, assembly assistance, or have questions about the product, our customer service team is happy to help.

• Website: parts.nychbrands.com
• Email: support@zippity-outdoor.com
• Phone: 704-892-5222 or 877-234-6196

Customer service agents are available 9am–5pm EST, Monday–Friday. Leave a voicemail if outside of business hours and it will be returned within 1 business day.

For Quick Assistance:

• Have reference item number ZP19038
• Provide the specific part name (see list here)
• Include the batch lot number (stamped on the end of the box)

Product Specifications:

• Overall Size: 36" H × 51⅜" W
• Picket Spacing: 2¼"
• Ground Clearance: 1½" from ground
• Post Depth: 8½” into the ground

1 . Read over fence instructions first.

• Your gate and fence will work better together if you first take the time to read and understand your fence.

2 . Pre-assemble the gate frame.

Please do not screw the gate frame together until you have temporarily assembled the gate frame. In other words, do a dry run first. This will ensure:

• That you have everything necessary to complete the gate.
• That you will have assembled the gate frame in the correct order.
• All of the pieces fit and function properly.
• The gate height and width are similar to the measurements shown on page four.

It’s easier to troubleshoot when things are not screwed together. After you assemble your gate correctly, please disassemble as necessary, and use the provided self-drilling stainless steel screws to permanently assemble the gate.

3 . Install your gate posts before your fence posts.

• Your fence panels will be more forgiving for a custom fit than your gate. Position and install your gate posts before you do anything else.

4 . Do not hang your gate system off a single non-supported post.

• Your gate will perform better and last longer if your hinge post is connected to a panel of fence that is connected to another post. This way, the weight strain will be transferred onto two posts versus just one. Installing fence panels on both sides of your gate is ideal in all situations. If this is not possible because of space restrictions, please contact us for alternative solutions.

• Use joiner clips (included in ZP19037) to attach the gate to the fence panels.

• Check the inside of larger pieces in your box for other materials packed inside.

Drill

Mallet

Wood Block

Tulip Bulb Auger

Level

We recommend 2 people for a smoother assembly and installation.

A. Post Cap (6)

B. Rail (4)

1½" × 1½" × 7⅜"

C. Post (4)

⅞" × 1½" × 44"

D. Gate Rail (2)

1½" × 1½" × 36"

E. Gate Post (2)

⅞" × 1½" × 34"

F. Picket (8)

¼" × 1¼" × 31¼"

G. Gate Hinge (2)

H. Gate Latch (1)

I. ¾" Black Self-Tapping Steel Screw (6)

J. ¾" White Self-Tapping Stainless Steel Screw (40)

K. L Bracket (4)

L. ¹⁄₁₆” Drill Bit (1)

M. ¾" Black Self-Drilling Steel Screw (12)

Click here to see video demonstration.

If posts are difficult to push into the ground

• Tap posts using scrap wood block for protection.
• Check straightness with level.

If Ground is Too Hard

• Loosen soil and water

OR

• Use 1.5in tulip auger drill attachment to drill small holes in the ground

• Install second post set, ensuring spacing is 38 ¾in between the posts closest to each other

• Email: support@zippity-outdoor.com
• Phone: 704-892-5222 or 877-234-6196
• Text: 980-580-6508