We are located in Charlotte NC. If you want to pick up your shipment to save money, we would love to assist you. The process is relatively simple:

1. Call us at 1-704-892-5222 or email us to coordinate your order. You may also visit us at our location, but we recommend making an appointment in advance to ensure someone is available to help you. 

2. You will need to coordinate your date of pick-up with your fence consultant so that we can be sure that your product will be ready for you. Full payment will need to be received before we release your order. You can either pay over the phone or when you pick up your product.

3. Our warehouse is located at 6935-K Reames Rd in Charlotte NC. The warehouse is open from 9:00am-4:00pm Monday through Friday. We can usually work with you on weekday times but are not open on weekends.

4. Upon arrival, please head to the offices in the front of the building. Your fence consultant will guide you from there.

Please note that sometimes fencing is heavier and/or bulkier than people assume. It's very important that you ensure prior to pickup that you have the required space in your vehicle to avoid any disappointments. If using a pick-up truck or open trailer, ensure that you have appropriate straps to secure your fencing. We can't be responsible for any transit damage, and no amount of Starbucks will convince our warehouse folks to give you straps. Come prepared for the best experience possible!