About Us

We are Nych Group, LLC (“the Company”), a company headquartered in Charlotte NC that specializes in designing, marketing, and shipping outdoor products for the dot com space. We sell our products directly to consumers all over the US as well as through large dot com retailers. Our brands include Zippity Outdoor Products, WamBam Fence, and Enclo Privacy Screens.  

Scope

This policy applies all personal information collected to quote, sell, ship, and service the Company’s products, all related business activities, and any further business relationship with the Company. “Personal information” being defined as any piece of data that can be used to identify you as a natural person (meaning you as an individual, as opposed to you as a representative of a legal entity).

We respect your right to privacy and will only process personal information as required to conduct normal business operations.

The Company does not share personal information except as required to conduct normal business activities with our service providers, affiliates, business partners, or other trusted partners. 

What information we collect

The Company may collect customer first names, last names, street addresses, cities, states, provinces, and zip/postal codes to be able to process orders, ship products, provide customer service, and perform related business activities. This information may be collected directly from end users or transmitted by a trusted partner where end users purchase our products.

Under specific circumstances the Company will have to ask you for additional information - for example, your phone number or email address if you require support.

You have the right to request to know what personal information we have collected from you, and to request the deletion of that information if the deletion would not conflict with federal or state law. To make a request to know or delete personal information, you can email your request or call us toll-free at 877-304-3263. Please note that we may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response. We will not discriminate against you for exercising your rights under this policy.

The means by which the Company collects information

All the data the Company collects from you is either gathered directly from you or from one of our trusted partners.

You may give us your Identity, Contact, and Financial Data when you fill in forms or correspond with us by phone, email, or otherwise. This includes personal data when you make a purchase, request a quote, opt-in to our mailing list, enter a competition, promotion or survey, give us feedback, or otherwise contact us for service or assistance.

Data collected from trusted partners is transmitted electronically when you place an order on their platform.

As you interact with our sites, we automatically collect technical information about your device, browsing actions, patterns, location data and usage data. We collect this data by using cookies, server logs, web beacons, pixels, and similar technologies about your device, and through your use of our site and services. Please see the Cookie section below for further details

Data storage

Any and all information that the Company gathers from you is stored and processed on our secure servers or those of our trusted partners. The Company implements strict technological and procedural measures to keep your data safe and secure.

The Company will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

At any point in time, you have the right to request that the Company deletes or obfuscates any data that may be used to identify you as an individual. However, please bear in mind that by doing so, you may be required to cancel a part of the products or services that the Company provides you, as the Company may not be able to provide you with that product or service without that data.

Usage of your information

We will not sell or rent your personal data to anyone.

The Company may use the information we collect from you in the following ways:

For the execution of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services you have purchased or of any other contract with us through the service.

To contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as informative communications regarding order status, shipping status, or customer service requests.

To provide you with news, special offers and general information about other goods, services and events which we offer that are like those that you have already purchased or enquired about unless you have opted not to receive such information.

To manage your requests to us.

For business transfers: the Company may use your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by us about our service users is among the assets transferred.

For other purposes: the Company may use your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our products, services, marketing and your experience.

The Company may provide some data that can’t be used to identify you to 3rd parties in order to develop our platform and the services we provide in general.

Cookies

Cookies are small text files that are used to store small pieces of information. They are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make it more secure, provide better user experience, and understand how the website performs and to analyze what works and where it needs improvement.

As with most online services, our website uses first-party and third-party cookies for several purposes. First-party cookies are mostly necessary for the website to function correctly, and they do not collect any of your personally identifiable data.

The third-party cookies used on our website are mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, analyzing the effectiveness of the ad campaigns, and all in all providing you with a better and improved user experience.

SMS messaging

You can opt in by texting "HELP" to 877-234-6196 to recieve text support. You can opt out of by texting "STOP" to 877-234-6196 at any time. The Company will not share or sell customers' SMS content or phone numbers to any third parties under any circumstances. 

Local laws

Please be aware that we are subject to various laws and, under certain circumstances, the Company may be required to disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements

The Company may disclose your personal data in the good faith belief that such action is necessary to:

Comply with a legal obligation
Protect and defend the rights or property of the Company
Prevent or investigate possible wrongdoing in connection with the Company’s business activities
Protect against legal liability

Changes to this Policy

This policy is subject to change for legal reasons or to reflect changes in our products and services. Changes may be made without notice.

Please contact us with any questions about this Privacy Policy.

This Privacy Policy was updated on 6/18/2024 and replaces all prior versions.

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