General Information

Important Safety Notes:

• Check inside larger components for smaller parts that may be packed inside.
• Assemble components on a non-abrasive surface to avoid scratching.
• We recommend an area approximately 5' x 8' for unobstructed assembly.
• You should not need to use excessive force when assembling components.

Returns:
If you wish to return your product, please contact us first — we can often help resolve the issue right away.
If a return is still necessary, it must be initiated with the retailer where the product was purchased.

Need Help or Replacement Parts?

Although great care has been taken to ensure proper packaging and handling of this product, occasional issues can occur.

If you need replacement parts, assembly assistance, or have questions about the product, our customer service team is ready to help:

• Website: https://parts.nychbrands.com
• Email: support@zippity-outdoor.com
• Phone: 704-892-5222 or 877-234-6196

Customer service agents are available 9am–5pm EST, Monday–Friday.

For Quick Assistance:

• Have reference item number ZP19011
• Provide the specific part name
• Include the batch lot number found inside the box

Detailed Dimensions & Specifications

Product Specifications:

• Post Height: 30¼ in
• Post Width: 3¼ in
• Base Plate Width: 4 in
• Base Plate Depth: 3½ in
• Pre-drilled Hole Diameter: ⅜ in

A — Surface Mount (2)

Included

¼" x 4" Hex Head Bolt w/ Nut and Washer (8)

Not included- purchase separately if installing on wood

¼" x 3" Concrete Wedge Anchor (8)

Not included- purchase separately if installing on concrete

¼" Hex Bolt (8)

Not included- purchase separately if installing on concrete

¼" Washer (8)

Not included- purchase separately if installing on concrete

2" x 6" Wood Support (1)

Not included- purchase separately if installing on wood

½" to 1" Hex Head Steel Tek Screw (2)

Not included- purchase separately if installing on wood

• Locate the position of your Surface Mount (A) and mark the four anchor holes.

• Drill (4) ¼” diameter holes 3” deep through the concrete. You will need a hammer drill and a masonry drill bit. Install (4) ¼” x 3” concrete wedge anchors.

• Place the surface mount over the four anchor bolts and check that they are level. If there is a slope in the concrete surface, level the base plate with washer(s) as illustrated.

• Once level, place a washer and nut onto each exposed bolt. Fasten them one by one using a wrench.

• Locate the position of your surface mount and mark the four bolt holes.

• Measure the distance between your joists and fasten a 2” x 6” wood support directly below where the surface mount will be installed. This will give the surface mount additional structural strength.

• Drill (4) ¼” diameter holes through the deck and support.

• Place the surface mount over the holes and check if it is level. If there is a slope in the deck surface, level the surface mount base plate as illustrated.

• Once level, fasten the surface mount using (4) ¼” x 4” hex head bolts with nuts and washers.

• Place post and post cap over surface mount.

Note: Posts and post caps must be purchased separately.

• Pre-drill (2) holes in the posts at the locations shown below.

• Drive (2) 1/2" to 1” hex head steel tek screws (not included) into the pre-drilled holes to secure the post.

• Email: support@zippity-outdoor.com
• Phone: 704-892-5222 or 877-234-6196
• Text: 980-580-6508